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Privacy Policy

Last updated: October 15, 2025

Vaulteride (“we,” “us,” “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use and share it, and the choices you have. By using our website and services (“Services”), you agree to this Policy.

Information we collect

  • Information you provide: name, shipping/billing address, email, phone number, payment details (processed by our payment partners), order notes, support messages.

  • Automatic data: device/ browser information, IP address, pages viewed, referring/exit pages, timestamps, and approximate location derived from IP.

  • Cookies & similar technologies: used for core site functionality (e.g., cart), analytics, and (if enabled) marketing.

  • Account & communications: your preferences, saved addresses, and communication history.

  • User content: reviews, photos, Q&A you submit.

How we use information

  • Fulfill and deliver orders, process payments, provide customer support

  • Personalize and improve the Site and Services

  • Send service messages (order updates, policy changes) and—with your consent or as permitted by law—marketing communications

  • Detect, prevent, and address fraud, abuse, security incidents, and legal compliance

  • Perform analytics, reporting, and debugging

Legal bases (EEA/UK visitors)

Where applicable, we rely on: performance of a contract, legitimate interests (e.g., site security, analytics), consent (e.g., certain cookies/marketing), and compliance with legal obligations.

Sharing of information

We share information with:

  • Service providers/Processors (payment processors, shipping carriers, email/SMS providers, analytics and hosting) who process data on our behalf under contracts.

  • Fraud prevention and security partners when needed to protect our Services and users.

  • Business transfers (e.g., merger, acquisition).

  • Legal/Compliance when required by law, subpoena, or to protect rights, property, or safety.

We do not sell your personal information for money. If we use online advertising or analytics that may be considered “sharing” or “targeted advertising,” you can opt out as described below.

Cookies & analytics

You can control cookies through your browser settings. Disabling certain cookies may impact site functionality (e.g., cart/checkout). We may use analytics tools to understand site usage and improve performance.

Marketing choices

You can opt out of promotional emails at any time using the “unsubscribe” link or by contacting support@vaulteride.com. Service emails (e.g., order confirmations) will still be sent.

Access, correction, and deletion

You can request access to, correction of, or deletion of your personal information by contacting support@vaulteride.com. We may need to verify your identity before acting on your request.

California privacy notice (CPRA)

California residents have the right to:

  • Know the categories of personal information collected, sources, purposes, and third parties we disclose to;

  • Access and obtain a copy of specific pieces of personal information;

  • Request deletion or correction;

  • Opt out of “sharing” for cross-context behavioral advertising (if applicable);

  • Not be discriminated against for exercising privacy rights.

To exercise rights, email support@vaulteride.com with “California Privacy Request” in the subject. If we use cookies for cross-context ads, we will provide a “Do Not Sell/Share My Personal Information” link where required and honor GPC (Global Privacy Control) signals where applicable.

Children’s privacy

Our Services are not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us information, contact us to request deletion.

Data retention

We keep personal information only as long as necessary for the purposes described above (e.g., to fulfill orders, comply with legal obligations, resolve disputes, and enforce agreements).

Security

We implement reasonable technical and organizational measures to protect personal information. No security program is perfect; we cannot guarantee absolute security.

International data transfers

If you access the Services from outside the United States, your information may be transferred to and processed in the U.S., where laws may differ from those in your country.

Third-party links

Our site may contain links to third-party sites or services. Their privacy practices are governed by their own policies, which we do not control.

Changes to this Policy

We may update this Policy from time to time. The “Last updated” date will reflect the latest version. Material changes will be communicated as required by law.

Contact us

24910 LAS BRISAS #119, MURRIETA, CA 92562
Phone: (350) 225-1142 • Email: support@vaulteride.com

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